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If you are not paid yet, you can cancel the order in the backstage your own or contact us to cancel.
If you already paid and the product not ship, you misorder or not want anymore, and you can contact service@creality3d.cn to cancel for the refund.
If the product already ship, you don't want or delay so many days because of any reason, please kindly contact service@creality3d.cn first or chat page!
As direct reject without notifying us most time cause return missing or huge express fee even customs fee which more than the printer itself,  we will reply you with the solution very soon, please note.
The refund usually will make for you right away if both sides clear settled.