Hello, Z axis not working properly, and Chinese language.......PLEASE HELP!!!!

I agree with jehu. I purchased the Ender 5 plus several years ago. Worked well for a year and the mother board failed with no nozzle temp probe reading. Replaced with a silent board that's all was available. Will not print properly ever since. Customer support is absolutely horrible. One firmware update for this machine in over 4 years ?? Seriously ?? I won't download the latest firmware 09 Mar 2022 because of the reviews , apparently the latest firmware update makes things worse because I don't speak Chinese either. So this $600. dollar 3d printer has been idle for almost a year and is probably not even good for parts because who can run one otherwise without firmware.?? I'm certainly see a huge future in additive manufacturing (3d printing) and I will be purchasing a mid level 3d printer almost immediately. I certainly WON'T BY A 3D PRINTER FROM CREALITY because your customer support S*cks in a horrible way. This ENDER 5 PRO WILL END-ER UP SCRAP

Same issue here with the language reverting back to Chinese from English. A LOT OF US DON'T SPEAK CHINESE, NOR DO WE WANT TO LEARN! WE NEED A FIX ASAP!

Not buy this printer is bad! Glass is bombed and never you can leveling him. Fix or I want money back

09 Mar, 2022 Ender-5 PlusMarlin1.1.6-HW-V2.2-SW-V1.70.3BLTouchMulti.rar - a month later and the language default glitch that was identified at launch has not been a priority to remedy and thus your consumers cannot download the most recent firmware (v1.7.3) from the actual supplier, so your solution is sending people to download a third party firmware update (KF v1.7.1) that is two versions old? - your DWIN download has zero instruction on how to update the software on the touch screen, and though you have customers asking how to make it work, you cannot answer, or correct the software so it can be easily added through crealitys slicer? The fact that the machine is almost unusable out of the box due to the zprobe offset issue, the zaxis tuning and consumers cannot fix this from the supplier is horrifically embarrassing. Im SERIOUSLY beginning to think I selected the wrong brand, customer service and support is king, I feel like you guys just took my money and ran. please correct this, this is disgraceful.

The DWIN set with the latest firmware 1.70.3 do I just put this on an SD card and place in the touch screens SD card slot?

I fixed bad language . rename C/E files for lcd dwin firmware and woalaa !

set the new ender 5 plus up and it printed two of the three test prints that was sent with the printer. Now it only make a mess when printing. I ha cleaned and replaced the nozzle, changed the pla, re leveled the printer. I have tried to update the firmware but cannot seem to find or get any help. Any help making this printer actually work would be appreciated. Thanks Jim

I don't see real support, answers, real time firmare upgrade.... i will not recommend Creality... Prusa is real high level support, issues solver.... a second time I would buy prusa

After print starts stop or pause command doesn't work. Also have problems for bed temperature too small after few layers, for PETG goes to 25 degrees, I would like to have control over this temperature, it cools down and print part loose it's contact with bed after a few hours I loose the print because of this. I have last firmware 09.MAR.2022

Nach der Installation des Firmware-Update vom 09 Mar, 2022 Ender-5 PlusMarlin1.1.6-HW-V2.2-SW-V1.70.3BLTouchMulti.rar ist am Anfang Language auf Chinesisch eingestellt. Stellt man jetzt auf Englisch um bleibt die die Sprache nicht gespeichert sobald man im Menü etwas anklickt. Und stellt sich dann wieder automatisch auf Chinesisch. Gibt es da schon eine Lösung scheine ja nicht der einzige zu sein. Viele Grüße... After installing the firmware update from 09 Mar, 2022 Ender-5 PlusMarlin1.1.6-HW-V2.2-SW-V1.70.3BLTouchMulti.rar is set to Chinese at the beginning Language. If you now switch to English, the language is not saved as soon as you click on something in the menu. And then automatically switches back to Chinese. If there is already a solution, it does not seem to be the only one. Regards...

Hi, my Ender 5 plus doesn't work on X Y 350x350... when it goes to 0,0 is outside of bed area... What can I do? A firmware to change printer size can be done? to make x=310 and y=330. Please help

Hi, Everything seems ok, on my Ender 5 plus, but the Chineese language is always setting by itself... please make a fix. Thank you.

I need a working firmware for my ender 5 plus, only Chineese here also and z axis cant be saved. hurry up and thanks in advance. best regards DarthVidar :D

Where's the fix for the English language glitch that causes the software to revert back to Chinese every time you change menus Creality?

I am having the same English Language issue too. Recommend not installing this if you need English menus until they fix it.

The firmware update is defaulting back to Chianese Language. Any idea what I can do to fix it? I change it to English and at first it is in English but as soon has I choose some other option it defaults back to Chianese.

Hello guy's, I try to update my ender-5 plus this morning, everything works great but when I set English language it goes back to Chinese automatically when I change of menu ... Any ideas to fix it ? thank's

Z axis not working properly, where can I find solution for this

my printer z axis does not work properly. can I send you back my main board so you guys can replace it with new firmware for me and ship it back? I've tried everything and nothing works on the z axis.

Please .. the Firmeware link does not work .

Dears, please. I would like to receive the firmware from the Ender 5 Plus I am using the software Cura slicer. The link on the site is unfortunately broken. Thanks for listening Looking forward to the return. murilodias3d@gmail.com Best regards