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Home Pricing Terms

Declaration on Pricing Terms

Retailing Price:
The listed retailing price corresponding to the product sku is the authentic sales price of the product, which is the basis for your final decision on whether to purchase the product.

Strikethrough Price:
The listed strikethrough price is only for referance.The price may be the brand counter price, the commodity tag price or the genuine retail price provided by the brand supplier (such as the manufacturer's guide price, suggested retail price, etc.);

Discount/Coupon Code:
Unless additional specification, discount refers to the discount ratio or discount amount calculated by the seller on the basis of the original price,or strikethrough price (such as brand counter price, commodity tag price, manufacturer's guide price, manufacturer's suggested retail price), etc.
If you have any questions regarding discount or coupon code, please contact our customer service group for consultation before purchasing.

Promotional Price:
The product promotion information is subject to the information in the "SALE" column. The specific price of the products is subject to the price on the checkout page. If you find that the promotional price of the products or the promotion information is abnormal, please contact our customer service group before purchasing.

Special Declaration on [Creality3dofficial Store Group] Pricing Policy

1. Regional Pricing
CREALITY BRAND has made regional pricing for the same product in different regions: US/Europe/UK/Australia/Canada/Japan, etc.Thanks for your understanding!

2. Equivalent Pricing Act
We support price protection if the customer places orders on the following site in this case: when placing orders in more than one of our store, the selected product and shipping area is the same, but the price is different. Customers can contact our customer service online to refund the difference.

3. The warranty conditions of different shopping platforms are dissimilar. Orders not generated by the above sites are not covered by our service range.

4. The platform launches discount activities from time to time, but there is no lowest-price guarantee and price-difference refund service. The platform reserves the right to adjust the price of goods.

5.Creality, in principle, limits the minimum price of each product, as well as the requirements for promotional prices. Our pricing follows the Creality pricing requirements and also covers the corresponding customer service/warranty terms, etc. We do not do price comparisons with other online stores/platforms. We will not agree to any cross-platform refund request (such as the comparison of Amazon's pricing with our pricing, or the comparison of our prices with offline store prices)